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Returns, Refunds & Exchanges

Manage your subscription, update delivery preferences, and learn how to unlock exclusive discounts with auto-ship options.

How can I get a replacement for a faulty or incorrect product?

If you receive a product that is faulty or does not match your order, please email us at [email protected] with your order number and a description of the issue. In some cases, we may ask for a photo of the faulty product to help us resolve the iss

What do I do if my item(s) arrives damaged?

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 2-5 business days for the refund to reflect in your account.