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Have a question or need support? Our friendly team is here to help with orders, product questions, subscriptions, and more.
📨 Email: info@cleoandcoco.com
🕒 Hours: Mon–Fri, 9 AM – 5 PM EST
💡 Response Time: We usually reply within 24 hours.

Website

Cleo+Coco

Once you place your order, processing usually takes 2-3 business days. However, during the busy holiday season, please allow up to 5 days for processing. You will receive an email with tracking information as soon as your order has shipped.Shipping fees, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.For additional questions about our shipping policy, please contact us at info@cleoandcoco.com

Once you place your order, processing usually takes 2-3 business days. However, during the busy holiday season, please allow up to 5 days for processing. You will receive an email with tracking information as soon as your order has shipped.

When will my order ship?

Shipping & Delivery

How do I open Cleo+Coco deodorant?

How often should I use Cleo+Coco deodorant?

Is there a detox process I need to follow when switching to natural deodorant?

Where is Cleo+Coco made?

Are your products cruelty-free?

Will natural deodorants stain my clothes?

How do I remove deodorant stains?

Do your deodorants contain aluminum?

Can I use natural deodorant if I have sensitive skin?

How long does one stick of deodorant last?

Can I use your deodorant after shaving?

What if the deodorant doesn’t work for me?

Is your packaging recyclable?

Do your deodorants stop sweat?

Do I need to reapply throughout the day?

When should I apply Cleo+Coco deodorant?

When should I apply Cleo+Coco Powder?

Where do I apply Cleo+Coco Powder?

Where do I apply Cleo+Coco Magnesium Spray

Does my product expire?

Product Information

How do I cancel or manage a subscription order?

Ordering & Payments

What should I do if my order has not been delivered yet?

How can I handle a shipping issue related to location?

How do I track my order?

My order is marked as delivered on the UPS/DHL/USPS website, but I cannot locate it. What steps should I take?

What if my package gets lost or arrives damaged?

How long does shipping take?

I live in Canada or Australia. How long will it take to receive my order?

Understanding Freight Forwarders and Hand Carry Services

How can I get a replacement for a faulty or incorrect product?

What do I do if my item(s) arrives damaged?

When will I get my refund?

Returns, Refunds & Exchanges

How do I apply promo/discount codes?

Promotions & Discounts

Need Help? Contact Us!

Contact & Support

What makes Cleo+Coco deodorants superior?

Is Cleo+Coco Woman Owned?

What is the danger of Synthetic Fragrance on my body ?

I ordered from Target, Ulta, Amazon, or one of your retailers and have an issue with my order. Can you assist me?

I am a retailer interested in carrying Cleo+Coco products in my store. Who should I contact?

Is Cleo+Coco suitable for both men and women?

How long does the subscription last? Can I cancel at any time?

General FAQs

When will my order ship?Updated a day ago